Contact Us |
| Application Portal | ||
|---|---|---|
| Problems with Login / File Transfer | ITServiceDesk@dhcs.ca.gov | 800-579-0874 916-440-7000 |
| Licensing and Certification Portal | ||
| Access and General LCP product questions | BHTInfo@dhcs.ca.gov | |
| Licensing and Certification policy or program questions for Alcohol and Other Drug | LCDQuestions@dhcs.ca.gov | |
| Licensing and Certification policy or program questions for mental health licensing and certification | MHLC@dhcs.ca.gov | |
| Licensing and Certification Division Homepage | https://www.dhcs.ca.gov/provgovpart/Pages/Licensing_and_Certification_Division.aspx | |
| Licensing and Certification Portal | https://providerportal.mes.dhcs.ca.gov/welcome | |
| MedCompass | ||
| Waiver Agencies assistance and questions can be emailed or agencies can call their assigned DHCS Contract Manager directly. | HCBAlternatives@dhcs.ca.gov | |
| CA-MMIS ServiceNow / Provider Portal / Medi-Cal SharePoint (MCSP) / Cognos / CRM / EDMS CloudDocs / ELM / LMS-MLP / Mainframe (ACSNET) / OPUS / RAIS AIS / RAIS BO / SURGE / TAR Applications | ||
| Create a ticket in ServiceNow at | https://dcammis.servicenowservices.com/ | 916-373-7777 |
| Consumer Perception Survey (CPS) | ||
| Users can submit support requests via email | CPSSupport@dhcs.ca.gov |